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Update an Application Section (Step) Status

Update an Application Section (Step) Status

For each section you’re responsible for reviewing in the application, you’ll need to update the status of that section. While the ultimate goal is to either Approve or Decline the section, there are other statuses that you may employ during your review, and the status you provide could change multiple times during the course of the review.

Steps

You need to update each section you’re responsible for reviewing individually.

  1. Access the application and scroll down to the section you want to update. Any section you’re assigned as a reviewer will already be open for you.

  2. Below the section details, and above the Comments and Files, you’ll see the status indicators for all agencies responsible for reviewing that section.

    Image showing multiple statuses for the section.

  3. You’ll only be able to change your status. Click Change Status.

  4. On the Change Status screen, the current status of your review displays in the top left. Select the new status from the options below that.

    Image showing the current status of the review along with the options for changing the status. The Approved status is selected.

  5. As an optional step, you can add a comment along with your status update. This could be rationale for your decision, a note for other reviewers, or retails of a request for more information from an applicant.
    Note: Remember that the applicant will be able to see these comments, even if you choose not to notify them.

    • In the Post Comment box, enter the text of your comment.

    • If you want to include a file, drag and drop it into the File Upload box, or click in the box to add it from your device.

    • Select whether you want the applicant and/or the permit manager and other assigned reviewers of the section to receive a notification about your comments.

  6. Click Change Status.

  7. Back in the application section, you’ll see your new status reflected in the details. You’ll also see that the dot corresponding to your review of the section has changed to the color of your updated status.

    Image showing the correlation between the status dot and the status inside the application section

  8. You can now move down to the next section you need to review. We do recommend closing the drawer of a section when you’ve completed your review. This just makes it a little easier to navigate the application if you are reviewing multiple sections in one session.

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